Cellulose Insulation in Troy, Rochester, Bloomfield, Oakland Township, Bloomfield Hills, West Bloomfield, Berkley, Birmingham, Farmington Hills, Oakland County, MI, Michigan

America's Pros has received dozens of reference letters for attic and crawl space insulation we have done for homeowners in Troy, Rochester, Bloomfield, Oakland Township, Bloomfield Hills, West Bloomfield, Berkley, Birmingham, Farmington Hills, Oakland County, MI, Michigan. And for concrete driveways, concrete patios, concrete sidewalks, parking lots and concrete stamped patios. The following is an excerpt of a letter that we received from a homeowner in Troy:

Sig and Cynthia Meyer
Troy, Michigan
March 11, 2008
Dear Mr. McIntyre of America's Pros, Inc.

When we determine that we need a project completed at our house, we typically get at least five estimates from five different companies. Sadly, it is very common for some phone inquiries to never be returned and for some appointments to end up being "no shows." That was certainly not the case with America's Pros! A real person actually answered the phone! Not only was our insulation estimate appointment kept, but you called a day in advance to remind us that you would be here and be on time. You were.

You took the time to talk to us and clarify just what we wanted. You actually spent a lot of time crawling around our attic, determining our insulation needs. (Unlike a competitor who stuck his head up into the attic and made his estimate that way.) Your estimate of what we would save on gas and electric bills was realistic and, as it turned out, quite accurate. You not only gave us a written job estimate that did not change with the bill, you also called us a few days after your appointment with us to see if we had any questions or concerns that weren't addressed when you were here.

You didn't stop there. You delivered the insulation materials the day before the job, in order that everything was here and ready for the next day's work. You arrived exactly when you said you would; the job took most of the day, as planned; you did not run out of materials; you used responsible safety procedures; workers were pleasant; and, they cleaned up completely before leaving.

Many people look at cost only. It is a rare company now days who can provide a timely follow up to a customer inquiry phone call, offer fair, cost-effective work, provide courteous employees, and be punctual, too! One would think that would be standard customer service throughout the trades. It is not. So, when a company like America's Pros provides all those things, it can only be to your advantage and to ours. You did what you said you were going to do.

You did it when you said you would. You did it for the cost you quoted. And, you did a good job. It doesn't get any better than that. Well done!

Sig and Cynthia Meyer
Troy, Michigan

New Concrete Patio Solved Flooding Problem

A resent Rochester Michigan customer of ours had problems with their apartment flooding. We managed to take care of the flooding problem by installing a new concrete patio and concrete sidewalks with proper drainage. Now the water flows away from the side of the apartment complex rather than pooling next to the wall and leaking into the apartment. As always, we thank Emerald Apartments of Rochester MI for their business.

New Concrete Patio Reference Letter

New Concrete Patio Solved Flooding Problem

 June 30, 2011

Scott McIntyre
General Manager
America’s Pros, Inc.
P.O. Box 81275
Rochester, MI 48308-1275

Dear Scott,

I am writing this letter to commend America’s Pros, Inc. on the work you recently did on one of our apartments. As you know, we had a problem with this particular apartment flooding and it was a recurrent issue over the last few years. We had tried several solutions by other vendors which did not work. The installation of a new concrete patio and a drain pipe will move water away from the apartment to eliminate the problem. The sidewalks which had to be replaced were done with good materials and the job was executed neatly. In addition we appreciated America’s Pros, Inc. meeting our strict deadline of June 29th. We will certainly keep you in mind for any additional work we may have in the future.

Should you have any questions, please do not hesitate to contact us.

Sincerely,

Elizabeth Andrews
Trustee, Emerald Apartments
Rochester MI 48307